Core Experience Design Methods

UNDERSTANDING

1 Interviewing

2 Observation

3 Contextual Inquiry

4 Walk-a-Mile Immersion

5 Surveys

INVOLVING

1 What’s on Your Radar?

2 Buy a Feature

3 Journaling

4 Co-Design

5 Moodboarding

MEASURING

1 Usability Testing

2 Heuristic Review

3 Experience Benchmark

4 Accessibility Audit

5 Content Audit + Inventory + Strat

MAPPING

1 Cardsorting

2 Stakeholder Mapping

3 Persona Profile

4 Experience Diagramming

5 Concept Mapping

PRIORITISING

1 Affinity Clustering

2 Build Your Own

3 Bull’s-eye Diagramming

4 Importance/Difficulty Matrix

5 Visualize-the-Vote

FRAMING

1 Problem Tree Analysis

2 Statement Starters

3 Abstraction Laddering

4 Rose, Thorn, Bud

5 Cost/Value Relationship

IDEATING

1 Ideation Games

2 Thumbnail Sketching

3 Creative Matrix

4 Round Robin

5 Alternative Worlds

MODELING

1 Storyboarding

2 Schematic Diagramming

3 Prototyping

4 Appearance Modeling

5 Concept Poster

DOCUMENTING

1 Blueprint

2 Information Architecture

3 Interaction Flow

4 Styleguide

5 Wireframe

FUTURE METHOD PACK

Trends Reframing

Business Drivers

Cost/Value Relationships

SET Factors

Technology Feasibility Assessment

Territory Mapping

Value Proposition Canvas

Brand Associations

Backcasting

Chance Associations

Context Tangents

Edges and Extremes

03. February 2020 by Karabo Ngoatle
Categories: Design Thinking, KaraboNgoatle, Service Design, User Experience | Leave a comment